Privacy Policy

1. Introduction

Webelio Workspaces ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (collectively, the "Service").

2. Information We Collect

Personal Information

When you register for an account or use our Service, we may collect:

• Name, email address, and phone number
• Company name and GST number (for business accounts)
• Billing and payment information
• Booking history and preferences

Automatically Collected Information

When you access our Service, we may automatically collect:

• Device information (type, operating system, unique device identifiers)
• Log data (IP address, browser type, pages visited, time spent)
• Location data (with your consent, for finding nearby workspaces)

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain the Service
• Process bookings, memberships, and payments
• Generate invoices and tax-compliant documents
• Send transactional communications (booking confirmations, invoices)
• Respond to support requests and inquiries
• Improve and personalize your experience
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our platform (payment processors, hosting providers)
• Coworking space operators to facilitate your bookings and memberships
• Legal authorities when required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission, secure server infrastructure, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain information as necessary to comply with legal obligations, resolve disputes, and enforce agreements. Invoicing and financial records are retained as required by applicable tax laws.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data (subject to legal retention requirements)
• Withdraw consent for data processing
• Lodge a complaint with a data protection authority

8. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@webelio.com